This page lists the cookies and similar storage we use on hqsimple.com, what they do, and how to refuse them.
How we categorize cookies
- Strictly necessary — required for the site to work. These are always on and you cannot turn them off.
- Functional — power features you opt into, like the chat widget. Off by default; enabled when you consent or when you actively use the feature.
- Analytics — help us understand which pages are useful. Off by default in the EU/EEA and UK; enabled when you consent.
The cookies we set
| Name | Category | Purpose | Lifetime |
|---|---|---|---|
sb-* | Strictly necessary | Supabase auth — keeps admin sessions logged in. | Session |
hq_consent | Strictly necessary | Records your cookie-consent choice so we don't ask again. | 180 days |
hq_chat_anon | Functional | Anonymous identifier for the chat widget so we can show you the same conversation if you reload. | 1 year |
_ga, _ga_* | Analytics | Google Analytics 4 — measures aggregate page traffic. Pseudonymous; IP is truncated. | 13 months |
Your choices
When you arrive on the site, we show a banner asking you to accept or reject functional and analytics cookies. You can change your choice at any time by clicking Cookie preferences in the footer, or by clearing the hq_consentcookie in your browser.
If you reject functional cookies, the chat widget will not load; you can still email us at info@hqsimple.com or use the contact form.
If you reject analytics cookies, no Google Analytics tags will fire on any page you visit.
Browser controls
You can also control cookies through your browser settings. Refer to your browser's help pages for instructions. Note that most modern browsers block third-party cookies by default; we do not rely on third- party cookies, so this should not affect normal use of the site.
Do Not Track
We honor the global Do Not Track (DNT) browser signal: if your browser sends DNT, we treat it as a refusal of analytics cookies regardless of your geography.
Contact
Questions about cookies? privacy@hqsimple.com.